Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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mj231
Level 7

NBA App showing scores despite Hide Scores

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NBA playoffs are being ruined by NBA App showing scores despite Hide Scores being enabled.

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1 Solution

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RokuKariza-D
Roku Employee
Roku Employee

Re: NBA App showing scores despite Hide Scores

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Hey @mj231

Thanks for the post.

Channels on Roku are developed and maintained by the developer themselves. In your case, we suggest reaching out to their Support team directly to report the issue and for further help. There's likely an issue within that specific channel that needs to be addressed with an update from the developer. 

You can contact them here: https://support.watch.nba.com/hc/en-us

We appreciate your understanding.

All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

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RokuKariza-D
Roku Employee
Roku Employee

Re: NBA App showing scores despite Hide Scores

Jump to solution

Hey @mj231

Thanks for the post.

Channels on Roku are developed and maintained by the developer themselves. In your case, we suggest reaching out to their Support team directly to report the issue and for further help. There's likely an issue within that specific channel that needs to be addressed with an update from the developer. 

You can contact them here: https://support.watch.nba.com/hc/en-us

We appreciate your understanding.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Rog3r
Level 7

Re: NBA App showing scores despite Hide Scores

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Would the Roku zoom function work for it?

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