Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

NBA App issue

I have a ROKU 3 and the NBA app which I have used for a year has developed an issue.


When I launch on the 'Games' tab it starts to load the games list and then dumps out of the app.


If before the dump I go to setting or NBA TV etc it is OK but 'Games' causes it to dump out to ROKU home screen.


Anyone seen this?

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1 Reply
Roku Employee
Roku Employee

Re: NBA App issue


Thanks for letting us know about the issue that you are experiencing.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing?


Danny R.
Roku Forum Moderator
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