Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Pompey
Level 7

NASA channel not loading

Anyone else seeing the problem with the NASA channel? The intro commercials will play, then the channel gets stuck at 33% loading.....
"One great use of words is to hide our thoughts." Voltaire
"We are masters of the unsaid words, but slaves of those we let slip out." Winston Churchill
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6 Replies
13thKid
Level 7

Re: NASA channel not loading

I'm seeing the same behavior (stops loading at 13% for me).  In previous threads, @SolveLLC (from Flickstream, I think, developer of the NASA TV channel) has been able to help: maybe they can enlighten us?
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Pompey
Level 7

Re: NASA channel not loading

When I first noticed this problem, the channel would be initially stuck at "33% loading." If you waited several minutes, the stream would eventually start. Now, it sticks at 13% and never starts.
"One great use of words is to hide our thoughts." Voltaire
"We are masters of the unsaid words, but slaves of those we let slip out." Winston Churchill
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13thKid
Level 7

Re: NASA channel not loading

I'm still seeing the same behavior.  I've been sending feedback via the Roku UI ("Channel won't load..." / "Video doesn't play") when I check the channel each day, FWIW.
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andyross
Level 10

Re: NASA channel not loading

There is a story about the Roku NASA app on the Consumerist website:
https://consumerist.com/2017/08/21/the-nasa-channel-app-on-roku-doesnt-work-and-it-isnt-from-nasa/

The main note in the story is that NASA TV is a channel on Pluto TV, which is a Roku app that works.
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bytehead
Level 7

Re: NASA channel not loading

"andyross" wrote:
There is a story about the Roku NASA app on the Consumerist website:
https://consumerist.com/2017/08/21/the-nasa-channel-app-on-roku-doesnt-work-and-it-isnt-from-nasa/

The main note in the story is that NASA TV is a channel on Pluto TV, which is a Roku app that works.

The problem is, Pluto TV has updated, and the NASA channel has disappeared there as well.
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andyross
Level 10

Re: NASA channel not loading

There is now "Joe Screwdriver's NASA Channel" that works, and does not appear to have any ads.
https://channelstore.roku.com/details/205042
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