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McLaughlin63
Level 7
‎02-21-2021 01:01 PM

MyOutdoorTv Crashes Roku Express after 5-10 minutes of playing

MyOutdoorTv Channel will have the sound keep working and the screen does not move and then it crashes Roku Express after 5-10 minutes of playing. It works fine on my Hisense Smartv with Roku. It has happened repeatedly. Seems like it might be the channel MyOutdoorTv.
 
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makaiguy
Community Streaming Expert
‎02-22-2021 12:14 PM

Re: MyOutdoorTv Crashes Roku Express after 5-10 minutes of playing

When problems are confined to a particular channel, it may be that the channel did not install correctly, has received a faulty update, or has subsequently gotten corrupted. A reinstall to get the latest version may fix the problem, so give it a try. Remove/reinstall procedure:

  1. Highlight channel on home screen.
  2. Press * key and choose Remove channel option.
  3. IMPORTANT- DON'T SKIP:
    Restart the Roku to clear its memory via Settings > System > System restart. (On a Roku TV, this is Settings > System > Power > System restart.)
  4. Reinstall the channel. Note it will be added to the END of the channel grid.
  5. If channel requires a login, you may need to log in anew.

Let us know how you make out.

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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