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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Mimosa
Level 7
‎09-12-2020 12:56 AM

My roku suddenly won't play Netflix since yesterday evening

 
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RokuDanny-R
Roku Employee
Roku Employee
‎09-18-2020 02:49 PM

Re: My roku suddenly won't play Netflix since yesterday evening

@Mimosa 

Thanks for the post.

Can you please provide more information about the issue you are experiencing?

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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