Channel Issues & Questions

[kimkcooke]

I just got Roku and have set up my accounts for Acorn, Netflix, etc. and they all work fine but my Britbox account says it is not a valid password.  I can log into Britbox on my iPad and on my Mac so I know the password is correct.  Help????

[RokuDanny-R · Accepted solution]

@kimkcooke

Thanks for the post. 

How are you accessing Britbox? Are you accessing the channel directly from the channel provider? If you are still unable to resolve the issue, you'll want to contact Britbox support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Britbox support here: https://help.britbox.com/hc/en-us

Thanks,
Danny

[boogernose]

All Premium Channels only give you like 4 devices to stream

their Channels. Log out of all other devices.

Also do Settings/System/system update

and Settings /System/System reset

if that doesnt work contact their support

[kimkcooke]

Thank you