Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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dizzydinah
Level 8

My channels are loaded on TV but gone from home screen. CAn I get Roku channel store back?

I inadvertingly removed the Roku channel from my tv. All channels are now missing from my home screen. How do I get them back? They are still downloaded as is Roku.

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DBDukes
Level 16

Re: My channels are loaded on TV but gone from home screen. CAn I get Roku channel store back?

Roku is supported in the following regions:

  • United States
  • Canada
  • France
  • United Kingdom
  • Argentina
  • Brazil
  • Chile
  • Colombia
  • Costa Rica
  • El Salvador
  • Guatemala
  • Honduras
  • Mexico
  • Nicaragua
  • Panama
  • Peru

If you're outside those regions, there's a good chance stuff won't work.

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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RokuMary-F
Roku Employee
Roku Employee

Re: My channels are loaded on TV but gone from home screen. CAn I get Roku channel store back?

Hi @dizzydinah,

Thanks for reaching out to the Roku community, I'd be happy to take a closer look to see how we can help get you up and running.

Have you tried performing a factory reset on your Roku TV to see if that resolves the issue you are experiencing?
For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Once you successfully perform factory, we suggest linking your Roku device again with your Roku account.

You may refer to this link for more information on how to link your Roku device: How do I activate or link my Roku® streaming device?

Let us know how it goes! We're hoping this will work for you.

Thanks,

Mary

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