Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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PYeakle
Level 7

My WWE channel says unsubscribed

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The money has been taken out of my account for WWE channel and it is still saying I have to renew. Their service center said to contact roku. Last month it did the same thing and ended up overcharging, how can i get this fixed?

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RokuDanny-R
Roku Employee
Roku Employee

Re: My WWE channel says unsubscribed

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@PYeakle 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: My WWE channel says unsubscribed

Jump to solution

@PYeakle 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Sipacheco68
Level 7

Re: My WWE channel says unsubscribed

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Pls wwe case close I not need wrestle

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RokuDanny-R
Roku Employee
Roku Employee

Re: My WWE channel says unsubscribed

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@Sipacheco68 

Thanks for the post.

Can you please clarify the issue you are are experiencing? With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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