Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
same here- re-booted - re-set internet & wifi - deleted and re-insalled MyTuner channel -no change- this was the one Roku channel I lstened to the most. Are they deleting things you use, to force on to something else?
Almost all streaming channels will encounter a problem now and again. MyTuner is also not working on my Roku devices. Already tried the Reinstall procedure so definitely a problem with the Channel/app as the radio stations on their website are working correctly.
Definitely helpful to post here to see if others are having similar problems, alert users to a discovered issue, or to see if users have found a fix, but, normally, the Channel developers themselves (here, Radio by MyTuner), are responsible for maintenance and fixing their Channels to work with Roku.
Can always send them an email to notfiy them of situation. (Did not see any indication on their website mention of a known current Roku problem).
Additionally, sometimes just trying again later or the next day you will find that the issue is resolved.
Same here. Stopped working sometime after 12 noon EDT on 9/22/21. Also tried all futile troubleshooting actions. Like everyone else I’m getting the Connection failure message and the dialog box choices to either Retry or Quit.
Emailed My Tuner this morning after before coming on here.
Received an email response this morning from MyTuner asking for some more detailed info regarding affected devices so they could look into it. Quick and responsive Support Team. Is again working on my various Roku devices and well as other Roku users so appears to have corrected itself.
May have just been a server issue on their end.
If anyone is still having problems, best course is to email their Support and give them your particular Roku device, your current Roku OS build, and any error messages you are currently seeing.
mailto:help@myTuner.mobi or copy/paste help@myTuner.mobi into your email provider.
Roku Community Streaming Expert Just another Roku user... I am not a Roku employee. Insigna RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941