Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

My Roku tv won’t install any apps

My Roku tv won’t install any apps, it keeps saying there is an error in installing them and to update it. I have updated it many times and restarted it many times but it still won’t let me install anything on my tv. The only thing on my Roku tv is the HDMIs. 

0 Kudos
2 Replies
Level 21

Re: My Roku tv won’t install any apps

Try to start over with a factory reset - Settings->System->Advanced system settings->Factory reset.

0 Kudos
Level 20

Re: My Roku tv won’t install any apps

By "restart" did you mean turning the tv off and back on?  If you have fast start enabled on the tv, this does not clear out the tv's memory.

Try a full restart via Settings/System/Power/System restart.  (On a separate Roku device it's just Settings/System/System restart.)

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi