Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

My Roku Suddenly Quits the Tablo App!

Hey Roku, I've got a quick question. I'm using a brand new Tablo Quad paired with a Roku Streaming Stick (the green one). Lately when I'm in Tablo and looking at the onscreen listings the Roku will suddenly quit Tablo and return to the Roku home screen. It'll do it a couple of times, sometimes not at all. I'm not sure what's going on. whether it's a Tablo issue or a Roku issue... Any advice would be appreciated...
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Roku Employee
Roku Employee

Re: My Roku Suddenly Quits the Tablo App!

@Trapkb 

Thanks for the inquiry.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

If the issue remains unresolved, I'd recommend reaching out to Tablo support directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the Tablo channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

Thanks,
Danny

Danny R.
Roku Forum Moderator
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