Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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shaney
Level 8

My Roku Premier 3920x been working ok ,now some channels wont work

Hi, yes I did all that ,also I reset everything to factory default and went through set up process before, but still same. some channels are ok ,some not and the ones are not ok works on someone else device which eliminates channel issue, also checking network status: signal  says connected and  good.

the same channels been ok ,then stopped all of a sudden.

thanks

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2 Replies
boogernose
Level 10

Re: My Roku Premier 3920x been working ok ,now some channels wont work

Thank you for filling us in.

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Roku Employee
Roku Employee

Re: My Roku Premier 3920x been working ok ,now some channels wont work

[post moved to appropriate board]

Hi,

Thanks for letting us know about the issue that you are experiencing.

Can you please be more specific in regards to what channels aren't working?

For more help with your issue, please see our Tips for Creating a Help or Support Topic in the Community. Including important details in your issue report helps us better understand the specific issue you are reporting.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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