Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Ottomatica
Level 7

My Roku Express started losing my YouTube tv sign in...it's so bad I've reconnected 5 times today

My Roku Express started losing my YouTube tv sign in...it's so bad I've had to reconnect 5 times today
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4 REPLIES 4\
NinersRule
Level 7

Re: My Roku Express started losing my YouTube tv sign in...it's so bad I've reconnected 5 times toda

I have been having the same problem for the past 3 days.  I have the Roku Premiere.  I read somewhere here to delete the You Tube TV program and reinstall it.  I did that and it worked once and again later on I had to sign in again.  It's frustrating.  I feel like using my old device and give Roku a bad review.

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dsnyderny
Level 7

Re: My Roku Express started losing my YouTube tv sign in...it's so bad I've reconnected 5 times toda

This has been happening for me also. Generally, it forces me to sign-in about every other day. It started about the time there was an update to the YouTube TV app on my Roku. The issue seems to be related to the app update as far as I can tell. I have read that there are multiple other issues with this app update, mostly affecting older Roku devices. Some not working at all. Some increased buffering (which I have also seen). Since it seems to be related to the new app, I don't see how removing and re-installing the app will help. I don't see a way to get back to an older version of the app (it updated automatically).

No response from YouTube TV as I have tried to reach out multiple times. Very frustrating!

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Jw1688
Level 7

Re: My Roku Express started losing my YouTube tv sign in...it's so bad I've reconnected 5 times toda

I have the same issue and tried many different ways.  I have 3 Roku and only one has issue. Thus it is not a YouTube issue. Roku makes return/replace process so difficult.  The effort is not worth my time. My next buy will not be a Roku.

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StreamerUser
Level 20

Re: My Roku Express started losing my YouTube tv sign in...it's so bad I've reconnected 5 times toda


@Jw1688 wrote:

I have the same issue and tried many different ways.  I have 3 Roku and only one has issue. Thus it is not a YouTube issue. Roku makes return/replace process so difficult.  The effort is not worth my time. My next buy will not be a Roku.


FYI, this thread is about YouTube TV, not YouTube.

You didnt mention your Roku model # or firmware version (Settings/System/About) or YTTV app version (highlight the app and press Options (*) on the remote).

If you have a YTTV sign-in issue, try using the YT app for YTTV instead:  Open YT, select "YouTube TV" in the lower left corner of the UI.