Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Movie miss labeled on Roku channel

The movie is listed as this... 

Friend Request (Chance at romance) 2014

https://m.imdb.com/title/tt3338436/?ref_=fn_al_tt_0

But it's actually this one instead...

Friend Request 2013

https://m.imdb.com/title/tt2277308/?ref_=fn_al_tt_3

 

There is no way on the app to report this so it can be amended. 

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3 Replies
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Roku Employee
Roku Employee

Re: Movie miss labeled on Roku channel

@DeborahJane 

Thanks for the post.

We are not able to reproduce this issue, as this title is not currently available on The Roku Channel. Are you still seeing this? Can you please provide us a screenshot of the issue you are seeing?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Movie miss labeled on Roku channel


@RokuDanny-R wrote:

@DeborahJane 

Thanks for the post.

We are not able to reproduce this issue, as this title is not currently available on The Roku Channel. Are you still seeing this? Can you please provide us a screenshot of the issue you are seeing?


Thanks,
Danny


How do I do this? Its still showing up incorrectly for me. 

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Roku Employee
Roku Employee

Re: Movie miss labeled on Roku channel

@DeborahJane 

Thanks for the update.

You can upload a photo to your post here in the Community.

This information will be able to assist us in resolving the issue you are experiencing.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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