Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Motor trend

Motor Trend subscription it's already come out of billing and for some reason it takes me back to the screen to login it will not let me do anything when further

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2 Replies
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Roku Employee
Roku Employee

Re: Motor trend

@Mustangmike 

Thanks for the note.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

If the issue remains unresolved, I'd recommend reaching out to MotorTrend  directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the MotorTrend channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

You can reach them here: https://help.motortrendondemand.com/hc/en-us

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Motor trend

I have the same issue.  I have reached out to both Motortrend and Roku support and the issue is still unresolved.  Were you able to solve your issue?

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