Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Morrie's Minnetonka Subaru ad freeezes channels

I am in Minneapolis and there is an ad running (probably local only) that locks up my HGTV, Discovery, Food Network, etc., channels running on Roku.  I have to close out and wait until the ad is over before going back in.  It will play through the AT&T TV live streaming channel, however.

Who do I turn to for reporting the issue in the hopes of getting the ad pulling until it plays nice?


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