Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Missing episode

I watch the first 5 hours of season three of "No Offense" there is a 6th hour.  It exists.  Acorn says they have it, but it does not show up on my Roku, there does not appear to be any way to contact Roku?  WTF?

0 Kudos
3 Replies
Highlighted
Roku Employee
Roku Employee

Re: Missing episode

@johninavon 

Thanks for the note.

What channel are you watching the content on?

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Highlighted
Level 7

Re: Missing episode

Solved it!  Under NO CIRCUMSTANCES join any network via Roku.  Join on that networks site and then watch via. Roku.  As I mentioned I was trying to watch a show on ACORN (see below).  The last episode didn't appear on the THE ROKU Channel.  But when I joined Acorn, there it was!  I don't know if this is an evil conspiracy or just sloppy, but I will NEVER EVER again join a network on Roku. 

0 Kudos
Highlighted
Level 7

Re: Missing episode

Did I mention that there is NO SUPPORT from Roku.  It makes Comcast look good!

0 Kudos