Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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AllyJar334
Level 8

Re: Ministra player app is not working

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I don't have a Firestick so can't help with that

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sparmar
Level 7

Re: Ministra player app is not working

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They gave a new app called Ministra Play. It worked for sometime and now from today stopped working again. I have a roku tv so I am kinda stuck.

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atc98092
Community Streaming Expert

Re: Ministra player app is not working

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There's nothing in the Roku channel store with the name "Ministra". Is this a private channel that must be installed using a code? If so, be aware that private channels are unsupported by Roku, and they can be removed at any time if they are found in violation of the Roku terms of use. 

When I do a web search for Ministra, I see a player for Apple and Android devices. It's entirely possible that the company that provides the app has stopped supporting Roku. Your concerns about that need to be directed at that company, not Roku. If a provider decides to drop Roku support, there's nothing Roku can do about it. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
pwrsurge
Level 7

Re: Ministra player app is not working

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As Ministra player is essentially a shell to access illegal IPTV service providers, it does not surprise me that Roku pulled it.  If anyone got a Roku in order to access pirated TV services then i'm sorry, you will have to go elsewhere.

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RokuMary-F
Roku Employee
Roku Employee

Re: Ministra player app is not working

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Hi everyone,

Thanks for posting in the Roku Community!

If you can no longer find the channel in the Roku Channel Store or the access code no longer works, the channel may no longer be available on the Roku platform.

  • Note: If you subscribed to or purchased content on a channel that is no longer available on your Roku device, you can contact the content provider for more information.

For full information on this, you can take a look at this link: Why is a channel no longer available on my Roku® streaming device? | Official Roku Support

Please let us know if there's anything else we can help you with.

Best regards,
Mary

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Nealw1
Level 8

Re: Ministra player app is not working

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This is the response i got from there support team regarding ministra player.

 

Infomir Support Team commented:

 

Hello Neal!

Thank you for your interest in our product.

 

At the moment we have information that suggesting date of releasing the app will be Monday, December 13, 2021 10:00 AM Pacific Time, and the app will be called mPlay. Thank you for your patience. We’re doing our best.

 

Kind Regards,

Alex, Infomir Support Team

Basit_Ali
Level 7

Ministra player not working

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It is second time to stop ministra player after roku system updates.

So I will return this tv to Costco and buy other brand. 

Staci669
Level 7

Re: Ministra player app is not working

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By far the most useful post yet!! Thank you for sharing!

gxjx
Level 7

Re: Ministra player app is not working

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thanks for bringing some sanity to this maddness!  with your update!

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Alex13
Level 7

Re: Ministra player not working

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I have the same issue. Roku is not a good option to buy a TV