Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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GG15
Level 8

Re: Ministra player app is not working

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I raised this issue on Ministra's android app on PlayStore. Their support team has responded that they are working with Roku to get Ministra player restored. Hope it gets sorted out soon.

roku.png

 

 

 

Bibz
Level 7

Re: Ministra player app is not working

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It is a ray of hope. I bought a Roku TV only because it had Ministra player.@Roku ; thousands of users are using this Ministra player. Please bring it back. @community , any alternative apps that you are aware

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MrBluePlaydoh
Level 9

Re: Ministra player app is not working

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I also got that message I think it’s just a default message! How hard can it be just to re add the app and how weird is it that not a single official reply from Roku after what 5 days now?

 

it’s to late I just ordered a firestick and guess what? It works on there! 

Vipra
Level 7

Re: Ministra player app is not working

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It’s been almost a week since it stopped working. No notifications or emails before shutting down the service. This is an annually paid subscription and no service for almost a week now. Hope it gets resolved soon. Thanks for bringing this topic up, this way we know we are all on the same boat!

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sparmar
Level 7

Re: Ministra player app is not working

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Same issue here as well. Just 2 months ago I purchased one roku stick for the tv and I have another roku tv too but both are kind of dead now because of this issue. Please bring this app otherwise Roku will loose one customer forever.

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jgalanis
Level 7

Re: Ministra player app is not working

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I have 7 different roku device's between my main house and summer house, including two 60" roku tv's.

I paid for the ministra  key and have streaming service on monthly auto pay. If roku can't figure out a way to allow legit users on their system then they need to go out of business. If they don't resolve this I will never purchase another roku device and make sure everyone I know doesn't either.

renojim
Community Streaming Expert

Re: Ministra player app is not working

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Just because you're paying Ministra doesn't mean they're legit.  If they don't have the rights to the content they're providing they won't be allowed on Roku, period.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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MrBluePlaydoh
Level 9

Re: Ministra player app is not working

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@renojim Oh here is the Karen again! well Karen seems like Ministra is coming back received this email 30 minutes ago

 

"Hello!
Thank you for contacting Infomir support.

We have released the Ministra Play application which have passed all testing and has been published in the Channel Store. Please try to add the channel by visiting the Channel Store. Also, check if your previous in-app purchases are still available. If you have any questions, please feel free to reach out to us.

Kind Regards,
Alex, Infomir Support Team"

Hows it feel to be wrong? please stop spreading false information you should know better being an "Expert" as clearly yes Ministra COULD be used for illegal purposes but there is also legit purposes! just like Plex so please before speaking out think! but seems thats hard for you to do! 

MrBluePlaydoh
Level 9

Re: Ministra player app is not working

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Its now back everyone, need to reinstall it its now called ministra play.  You may need to get hold of them to sort your key out i have not tried logging in yet.

 

EDIT

Had no problems logging back in, happy days, but it would of been nice to have an OFFICIAL reply instead of an EXPERT spreading false information.

GG15
Level 8

Re: Ministra player app is not working

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Yeah, finally we have Minstra working again on Roku! Thanks for letting us know @MrBluePlaydoh !