Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Micro SD Chip: Which Model Remote / Roku?

I keep seeing message to add and use a Micro SD Chip to eliminate loading issues.

I have Roku 3, Model 4200x, and a recently new remote, RC68.

How and where do I install the 32GB Micro SD chip i recently purchased to "solve" my loading issues?

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1 REPLY 1\
Community Streaming Expert

Re: Micro SD Chip: Which Model Remote / Roku?

The slot is probably hidden by the HDMI cable.  A 32GB card may not work (smaller is better).  Insert it with the power on and the Roku sitting on the Home Screen.

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