Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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399
Level 7

Met Opera on Demand keeps going back to home screen

Danny I am having the same problem with Met Opera on Demand, reverts back to home screen as the Hulu user— I click on it, the menu and selections come up, but once I click on an opera it bounces me back to your home screen.  The Met app works fine on myiPad.  Please help! 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Hulu keeps going back to home screen

@399

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

In addition, how are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet?

Please keep us posted what you find out.
 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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