Channel Issues & Questions

[Jweingarden]

I'm trying to stream music by artist, but when I click on the band, the app is non responsive. I can play music if browsing by song or album, but not artist.

[RokuDanny-R]

@Jweingarden 

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What channel/app are you using that you are experiencing this issue with?

With more information we will be able to assist you further.

Thanks,
Danny

[Jweingarden]

Just using the media streaming from the phone app. I can stream when searching by song or album but not by artist. But I have thousands of albums. I just want to shuffle grateful dead songs. 

I have three Roku devices and this problem occurrs with all of them so I think it is the app

Roku support just keeps emailing me asking me for the same information every other day that I've already sent them.