Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Marquee TV

On TV, Marquee TV says my account does not exist, won't let me log in. Roku home on my PC "my account" says Marquee TV is installed. Same email address, same password. Any help? 

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Level 19

Re: Marquee TV

What Roku (model and number)?  Check via Settings > System > About

It could be Marquee has written their channel app relying on capabilities not found in some of the older Roku models.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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