Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Mah Jongg

I paid for a commercial free version of Mah Jongg, but on my other television it shows commercials. I thought the one price covered both tv's. How do I fix this or get a proper response on what to do about it?

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Level 21

Re: Mah Jongg

Are both TVs linked to the same account?  Are the email addresses it shows under Settings->System->About the same?  What version of Mah Jongg is shown on each TV if you highlight the channel on the home screen and press the * button on your remote?

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