Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RES1993
Level 7

MY hbo nOW IS NOT LISTED ON MY SAMSUNG

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i AM BEING ASKED TO SIGN UP ON HBO NOW EVEN THOUGH I HAVE AN ACCOUNT THIS IS ON MY SAMSUNG SMART TV

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Community Manager
Community Manager

Re: MY hbo nOW IS NOT LISTED ON MY SAMSUNG

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Hi there! 


Thanks for getting in touch. Premium Subscriptions inside The Roku Channel aren't currently available inside the Samsung Smart TV app. See more details here: https://support.roku.com/article/360016436834-what-are-premium-subscriptions-on-the-roku-channel-

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

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Community Manager
Community Manager

Re: MY hbo nOW IS NOT LISTED ON MY SAMSUNG

Jump to solution

Hi there! 


Thanks for getting in touch. Premium Subscriptions inside The Roku Channel aren't currently available inside the Samsung Smart TV app. See more details here: https://support.roku.com/article/360016436834-what-are-premium-subscriptions-on-the-roku-channel-

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

View solution in original post

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