Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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NativeAZ
Level 8

MTV Activation page error

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Every time I get the activation code, go to the MTV Activation page, tries to go to the Cox link but throws a 503 error. Been going on for almost a week now. 20210707_034448.jpg

 

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RokuKariza-D
Roku Employee
Roku Employee

Re: MTV Activation page error

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Hey @NativeAZ

Thanks for the post.

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to MTV Support to report the issue and for further help. They can resolve the error you are having with channel authentication.

You can contact them here: http://www.mtv.com/legal/frequently-asked-questions

All the best,
Kariza

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RokuKariza-D
Roku Employee
Roku Employee

Re: MTV Activation page error

Jump to solution

Hey @NativeAZ

Thanks for the post.

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to MTV Support to report the issue and for further help. They can resolve the error you are having with channel authentication.

You can contact them here: http://www.mtv.com/legal/frequently-asked-questions

All the best,
Kariza

View solution in original post

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