"srglassw" wrote:
"RokuShawnS" wrote:
I just received word that MLBTV is still working on the issue. For future inquiries about this issue, you can contact MLBTV directly.
Please don't let this issue drop. I have contacted MLBTV a number of times on this issue since the first week of March and have received nothing that has helped to resolve the issue. They respond with the standard answers -- reinstall the app, reset your Roku, reset you router, etc. They obviously don't accept that THEY have an issue, not their customers. We, Roku's customers, need your support in ensuring that this issue gets resolved.
We're in constant contact with MLB on the issue, so no worries there. I will update the thread when as we get more information from MLB, but support questions regarding the issue should be directed to them.
C. Shawn Smith
Community Liaison
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The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan