Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7


Roku does not see or capture my password for MLB APP. MLB support has verified my password. I keep getting a “incorrect email or password “. But MLB says it works on their end. 

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Level 10


Maybe try the typical Uninstall, System Restart, and then reinstall of the MLB app/Channel.  

You can also try updating the channel with the *button, and then doing a System Restart.

Sometimes when I install a channel on one Roku, it doesn't always behave correctly on another until I either update the app or do a Setting...System..System Update (this updates both system OS and channels).  I always follow with a System Restart.

Maybe one of these will work for you.

Assuming you have checked all this if you spoke to MLB already.

Login Verification

If you are having issues accessing your stream, please verify your user name and password on Then log out and log back into your device in the "Settings" menu of the MLB.TV channel.

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