Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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stanmilam
Level 7

MLB channel not loading on Roku Express

I have had MLB on my Roku Express (3700x) for two years.  I mistakenly deleted the channel today.  When I reinstalled it (and re-signed in with MLB) the channel starts to load then jumps back to the "home" screen.  This has occurred at least 6 times...I reset the Roku 3 times (unplugged the power and also reset thru the menu), but the channel continues to not load.

 

Any help out there?

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2 REPLIES 2\
StreamerUser
Level 20

Re: MLB channel not loading on Roku Express

Try reinstalling the MLB app:

1) Remove the MLB app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the MLB app

(If you dont restart after removal, settings/cached data associated with the app are left behind and it wont be a clean re-install).

 

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stanmilam
Level 7

Re: MLB channel not loading on Roku Express

Thanks for the suggestion...when I logged on the next day everything was working.  Guess the system just needed some time to reset itself.

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