Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Richlieu
Level 7

MLB TV channel not loading

Today the MLB TV channel will not load. I have 4 Roku devices and it will not load on any of them. I checked the channel and the rokus and all have the most recent updates. I have removed the channel, done system restart including completely unplugging, adding the channel again, signing in, and it still won’t load. I also deleted excess channels.  It starts to load, but then kicks me back to the home page. None of my rokus are that old. One is a roku tv bought last year. Is anyone else having this problem today? It was all working yesterday. 

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RokuKariza-D
Roku Employee
Roku Employee

Re: MLB TV channel not loading

Hello @Richlieu

Thanks for letting us know about the issue you're experiencing.

Channels on Roku are maintained by the channel developer themselves. Since all your Roku devices are experiencing the same problem, there's likely an issue within MLB TV that needs to be addressed with an update from them. We would recommend reaching out to the channel's customer support team to report the issue and get help.

You can contact them here: https://www.mlb.com/official-information/faqs

We appreciate your understanding.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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makaiguy
Community Streaming Expert

Re: MLB TV channel not loading


@Richlieu wrote:

Is anyone else having this problem today? It was all working yesterday. 


No problem here today (22 August 2021, 4:40 EDT) on either my Streaming Stick (3600) or Streaming Stick+ (3810).   MLB ver 7.4 build 1 on both.  (Can't wrest the TCL Roku TV away from my wife to check there ...)

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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