Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RokuDanny-R
Roku Employee
Roku Employee

Re: MLB.TV App Loads - Won't Open

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@jribera25 

Thanks for the inquiry.

Can you please provide more information about the issue that you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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marika1988
Level 7

Re: MLB.TV App Loads - Won't Open

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Apps won't open only some work

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ACBaughman
Level 7

Re: MLB.TV App Loads - Won't Open

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My XD won't run MLB. Should I purchase a new one? I can run MLB and Chromecast it.

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ACBaughman
Level 7

Re: MLB.TV App Loads - Won't Open

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I solved it. It was an old Roku device that was no longer supported. Now my smart tv is a Roku tv as I have removed the cable box.

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snowmelt
Level 7

Re: MLB.TV App Loads - Won't Open

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Hi Danny

i have the same issue, my Roku no longer supports MLB.  Do you offer an upgrade path since the one we purchased no longer works?

I have  a Roku 2 XL Serial numbr 13A176064657

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StreamerSue
Level 12

Re: MLB.TV App Loads - Won't Open

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@snowmelt  MLB won’t work cause your Roku is too old and unsupported. In order to watch MLB TV you need to upgrade your Roku to a newer model

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RokuDanny-R
Roku Employee
Roku Employee

Re: MLB.TV App Loads - Won't Open

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@snowmelt

As mentioned, the Roku 2 XL is a much older device that is no longer supported. However, we would be happy to see what we can do to help get you back up and running.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Colleen-80
Level 7

Re: MLB.TV App Loads - Won't I Open

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I can’t login with my Roku password for the MLB here is sn 

500831A7ARL

colleen 

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RokuDanny-R
Roku Employee
Roku Employee

Re: MLB.TV App Loads - Won't I Open

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@Colleen-80

Thanks for the post.

Can you please clarify the issue you are experiencing? Are you making sure you are authenticating the MLB channel with your MLB account credentials and not your Roku account information?

Please keep us posted what you find out and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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