Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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rwhewitt
Level 7

METEONEWS Weather Channel World Map Display Stuck

The METEONEWS Weather Channel display appears to have data display problems.  The large World Map in the upper right corner is stuck on  a Thursday.  Shouldn't it be showing the current day?  The individual weather locations on the bottom of the screen are fine.  Only the World Map display is stuck on a Thursday.  Could someone else confirm this problem?  Also, who is the developer and how do I contact them?

Thanks.
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1 Reply
Roku Employee
Roku Employee

Re: METEONEWS Weather Channel World Map Display Stuck

Hi,

Thanks for contacting us regarding the issue that you are seeing.

If you're having trouble viewing the correct world map display of the Meteonews Weather Channel, we would recommend contacting the channel provider's support for more help.

You can reach the channel provider support here: http://www.dotscreen.com/index.php?lang=en#contact or directly at: meteonews-app@dotscreen.com.
Danny R.
Roku Forum Moderator
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