Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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GThib
Level 7

Lynda.com channel issue

Greetings,

All of sudden the lynda.com channel does nit play its content.

the channel starts as usual and whilst the play or resume button pressed the channel closes itself.

Strange thing is nothing has been changed and the channel content is the same and normally browseable.

Any advise will be appreciated.

thank you in advance.

PS

i have removed the channel, restared Roku and reinstalled it.

in vain, same issue.

The lynda.com app and the website are active.

 

 

 

 

 

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2 Replies
makaiguy
Level 21

Re: Lynda.com channel issue


@GThib wrote:

Greetings,

All of sudden the lynda.com channel does nit play its content.

the channel starts as usual and whilst the play or resume button pressed the channel closes itself.

Strange thing is nothing has been changed and the channel content is the same and normally browseable.

Any advise will be appreciated.

thank you in advance.

PS

i have removed the channel, restared Roku and reinstalled it.

in vain, same issue.

The lynda.com app and the website are active.


On your Roku, from the Home screen, Settings / System / System update. What Roku software version does it say you have and when was it installed? Does this date coincide with when your problem started? If you have version 10 which is reported to be rolling out, Lynda may need to update their app to be compatible with it.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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GThib
Level 7

Re: Lynda.com channel issue

Thank, this should be a possible reason.

Although the Roku version states as 9.sth and the lynda channel has beeen updated.

We will see - said a blindman.

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