Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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russgeis
Level 7

Lost channels

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I have 2 Roku units and they have been working fine. Spectrum is the service I use on our main tv. Recently both Roku units have dropped channels 20 through 72 yet my main Spectrum works fine on the primary tv. I have to believe this is a Roku issue and not with Spectrum. 

Any suggestions?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Lost channels

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@russgeis

Thanks for the post.

Have you tried contacting Spectrum support to see what insight they can provide? Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum support here: https://www.spectrum.net/support/
 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Lost channels

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@russgeis

Thanks for the post.

Have you tried contacting Spectrum support to see what insight they can provide? Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum support here: https://www.spectrum.net/support/
 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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