Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Login to Curiosity Stream on Roku TV

I just subscribed to CuriosityStream/CuriosityStream 4K Annual. I am trying to login to the channel. I am typing my email and hitting Continue, then I input my password and get Authentication failed. Any thoughts, as I have already contacted Curiosity Stream and they state that this issue should be handled through Roku??

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Level 19

Re: Login to Curiosity Stream on Roku TV

How did you subscribe? Through Roku or directly with the channel?
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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