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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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juliaann1274
Level 7
‎05-13-2020 03:27 PM

Login to Curiosity Stream on Roku TV

I just subscribed to CuriosityStream/CuriosityStream 4K Annual. I am trying to login to the channel. I am typing my email and hitting Continue, then I input my password and get Authentication failed. Any thoughts, as I have already contacted Curiosity Stream and they state that this issue should be handled through Roku??

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makaiguy
Level 16
‎05-13-2020 10:10 PM

Re: Login to Curiosity Stream on Roku TV

How did you subscribe? Through Roku or directly with the channel?
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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