Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Ditto. I am having the same problem right now. Just bought a prime day roku premier, and Hulo wont connect. I get a network error for the activate code, and sign in via password does not work. Now, I have seen hoops that others have jumped through to no avail.
Roku: The problem: I can't actually talk to anyone at either company. Neither company is taking phone calls. I am sending this back to Amazon. You get to handle returns for a broken item for this. You get to lose profit for this. In the future, how about you talk to Hulu and, between you, actually pick up a phone and fix these problems.
If you go to that link, you will see that Hulu is not (today, 10/18/2020) doing ANY direct to customer support. So, BOTH Roku and Hulu fail.
The question is: do you want to sell Roku devices to Hulu/Disney plus customers or not? If the answer is not, then that affects me purchasing a new TCL TV and new Roku streaming devices. You guys need to solve this.