Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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lobot313
Level 7

Locked shows

I have the DiY channel and my shows have been locked for the second time now. Why? They fixed the problem before bug it's messed up again

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3 Replies
Carofamily-6
Level 7

Re: Locked shows

I'm having the same issue don't know they are locked when I'm paying for these channels.

 

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DBDukes
Level 14

Re: Locked shows

Hey @Carofamily-6 and @lobot313 :

First, ensure you are logged in to the app using the proper credentials. Ensure any authentication is done properly.

If all that is correct, I would suggest that would be something to take up with DiY. The shows are listed as locked because that's what your DiY account information is saying. 

 

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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lobot313
Level 7

Re: Locked shows

Thank you for the suggestions. I will give it a try. But I know I'm signed in already

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