Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
kindofblue
Level 7

LocalBTV app not working, keeps on crashing

Jump to solution

Does anyone use this app?  I just noticed today you can launch it, it goes to the default channel, but once you go to the menu and try to scroll you get kicked out.  Tried uninstalling then reinstalling even did a system update - nothing helped. The irony is that the app works fine on the firestick on my other TV. Very frustrating. 

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: LocalBTV app not working, keeps on crashing

Jump to solution

@kindofblue

Thanks for the post.

When removing a channel, please make sure to restart your Roku device before adding the channel back again.

If the issue is still unresolved, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,

Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: LocalBTV app not working, keeps on crashing

Jump to solution

@kindofblue

Thanks for the post.

When removing a channel, please make sure to restart your Roku device before adding the channel back again.

If the issue is still unresolved, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,

Danny

Danny R.
Roku Forum Moderator
0 Kudos