Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Jimdez64
Level 7

Local channels

I need to change my zip code to get my correct local channels. 

 

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3 REPLIES 3\
makaiguy
Community Streaming Expert

Re: Local channels

... to get your correct local stations through WHICH channel app?

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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Jimdez64
Level 7

Re: Local channels

I fave futon

 

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makaiguy
Community Streaming Expert

Re: Local channels


@Jimdez64 wrote:

I fave futon


Sorry, I don't understand.  Is that "I have futon"?  The Roku Channel Store does not have anything listed for "futon" and a web search for "roku futon" returns a lot of futon bedding.

Roku itself provides no local channels.  Some of the channel apps do (YouTube TV, Hulu +Live TV, etc.).  If such an app is delivering channels from the wrong area, you'd need to straighten this out with channel provider of that channel.

The channel may be using your local IP number, provided by your internet service provider (ISP), to determine your location. You can determine what IP is being reported for you and its location by visiting a service like iplocation.com. Sometimes the IP may be identified as being from the ISP's home office location, which may not be where you are located.  Also, if you are connecting through a VPN, it will mask your actual IP and location.

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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