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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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lorenaustin
Level 7
‎02-16-2020 11:34 PM

Loading problem

None of the apps are loading. I have restarted my Roku, deleted and reinstalled all apps and they still don't open

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boogernose
Level 18
‎02-17-2020 12:09 AM

Re: Loading problem

Well you didnt mention your hardware. What is your Model number?

is it very old?

Regardless, your internet connection is in question.

Settings/Network/Check connection

Settings/Network/set up connection.

https://community.roku.com/t5/Getting-Started-Setup-How-to/Setup-Help-Getting-Started-with-Your-Roku...

Did you set up an account? With Roku.com

---A problem clearly stated is a problem half solved---.
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