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Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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DBDukes
Community Streaming Expert
‎06-13-2022 06:41 AM

Re: Live TV sticks on channels, won't exit

@bcx wrote:

I am looking at a replacement.

I would not disagree with replacing it. I think any device you got as a replacement would be a huge step up. However, until you do that, you certainly want your current device to work as well as it can. If the issue is with Roku Channel, try the remove/reboot/replace process and see if that clears out any garbage and lets it run properly.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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bcx
Channel Surfer
‎06-13-2022 06:51 AM

Re: Live TV sticks on channels, won't exit

I uninstalled, the reinstalled Roku channel. Then, channel 456 started, then Roku crashed.

I will try agaian later.

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DBDukes
Community Streaming Expert
‎06-13-2022 06:54 AM

Re: Live TV sticks on channels, won't exit

@bcx wrote:

I uninstalled, the reinstalled Roku channel. ...

You missed a step.

  1. Uninstall the app
  2. Reboot the Roku
  3. Reinstall the app

Gotta do all three. You only listed 1 and 3, and never said you did 2. That's important.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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StevenCee
Roku Guru
‎06-13-2022 08:14 AM

Re: Live TV sticks on channels, won't exit

On mine, I can't recall if I can reach the Home window, but I think so. And no, this has only begun happening in the last couple weeks, and is an intermittent occurrence, maybe 25-35% of the time. I have been using the Roku Channel for about a year, so this is a recent thing.

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