Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Live NFL Football on CBS Extra not streaming

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I pay for CBS All Access through ROKU.  I was told that I could watch live football games through the app.  I tried to watch the Kansas City game last night and could not find it anywhere on the link.       What am I doing wrong?

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Roku Employee
Roku Employee

Re: Live NFL Football on CBS Extra not streaming

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@BettyMayMc 

Thanks for the inquiry.

For more information about that channel's content and functionality, you'll want to contact CBS All Access support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach CBS All Access support here: https://cbsi.secure.force.com/CBSi/KnowledgeHome?referer=cbs.com%2Faa

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Live NFL Football on CBS Extra not streaming

Jump to solution

@BettyMayMc 

Thanks for the inquiry.

For more information about that channel's content and functionality, you'll want to contact CBS All Access support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach CBS All Access support here: https://cbsi.secure.force.com/CBSi/KnowledgeHome?referer=cbs.com%2Faa

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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