Channel Issues & Questions

[Weston0502]

I signed up for the lifetime movie channel and my email and everything else is entered. It's saying that it's not in the database 

[RokuDanny-R · Accepted solution]

@Weston0502 

Thanks for the inquiry.

For more information about that channel's authentication and functionality, you'll want to contact Lifetime support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Lifetime support here: https://mylifetime.zendesk.com/hc/en-us

Thanks,
Danny