Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
CandiD
Level 7

Lifetime keeps going to home screen

I have tried restarting, unplugging and uninstalling the channel and everytime I start streaming on just the Lifetime channel it kicks me back to the home screen.

0 Kudos
1 Reply
Highlighted
Roku Employee
Roku Employee

Re: Lifetime keeps going to home screen

@CandiD 

Thanks for the inquiry.

Have you made sure that you rebooted your device after you uninstalled the channel and before adding the channel back again?

If the issue remains unresolved, I'd recommend reaching out to the channel provider again to report the issue and request additional support. Many channels on the Roku platform is developed and maintained by the channel provider directly, and they'll be able to best assist. 


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos