Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Lifetime app not working

I have not been able to open the lifetime channel for a month now. I have deleted the app from Roku, restarted the Roku, then added the channel back. I have also tried deleting the app, updating my Roku, then adding the channel back. Nothing seems to work. When I click on the app it acts like it is loading and then it takes me right back to the home screen. We have three TV’s in our house and all three have a roku. I can’t get the app to work on any of them. 

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Roku Employee
Roku Employee

Re: Lifetime app not working

@Audieoverton 

If the issue remains unresolved, I'd recommend reaching out to Lifetime directly to report the issue and request additional support. Many channels on the Roku platform is developed and maintained by the channel provider directly, and they'll be able to best assist. 

You can reach them here: https://mylifetime.zendesk.com/hc/en-us/requests/new

 

Thanks,
Danny

Danny R.
Roku Forum Moderator