Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Fire860
Level 7

Lenox media player won’t load

Lenox media player crashes before loading.

I have ran updates 

deleted and reinstalled channel still does same thing. 

anyone else having issues? 

#lenoxmedia

3 REPLIES 3\
etfoulke
Level 7

Re: Lenox media player won’t load

Yes, I believe the app needs to be updated. The version 1.2 Roku is using is out of date. Fire stick and apple apps for Lenox MP are version 8.4. Frustrating that I cant find a way to contact them.

0 Kudos
cecallaway
Level 7

Re: Lenox media player won’t load

I am having the same issue. It works on my vizio smart TV but not the Roku it just spins. 

0 Kudos
atc98092
Community Streaming Expert

Re: Lenox media player won’t load

This channel was created by a company called TVMiddleware.com. When I tried to access their web page, it failed. It's possible the company has shut down. If they're gone, there's nothing Roku can do to resolve the issue. Channel problems have to be resolved by the company that developed it. 

https://www.tvmiddleware.com/

EDIT: Ok, I found their web site. It's now at https://tvmiddleware.net/. However, their page doesn't list Roku as a supported device. It appears they've dropped Roku support completely, but haven't removed the channel from the Roku channel store. 

Dan

Roku Community Streaming Expert

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