Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RichardR369
Level 7

Leapfrog - Entire channel is empty. Placeholder pulls up under Characters.

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Was watching Leapfrog yesterday then a different channel started streaming. Leapfrog went missing under Summer Learning. Found a placeholder under Characters but all Leapfrog videos are missing.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Leapfrog - Entire channel is empty. Placeholder pulls up under Characters.

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@RichardR369 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Leapfrog support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Leapfrog - Entire channel is empty. Placeholder pulls up under Characters.

Jump to solution

@RichardR369 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Leapfrog support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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