Channel Issues & Questions

[Bubba1972]

I'm in my 3rd season of Alone and in the middle of the show I touched the remote and it went from English to foreign.  I have all my settings set to English.  All the other shows play in English except the 1 I've been watching.  I'm lost to what I could have done . Help please  !

[RokuDanny-R · Accepted solution]

@Bubba1972 

Thanks for the post.

Can you please provide us with more information about the issue you are experiencing? What channel are you watching this content? If all other shows are playing fine and this is the only show you are experiencing an issue with, it's possible that it may simply be a channel content issue.

We would recommend that you contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

[Joefuzz]

I have found the same issue. It is on the roku channel. Season 3 of Alone plays in English until you get to episode 7. That episode plays in Spanish. The closed captioning is in Spanish as well. 

[Willey10]

Mine as well 11/30/2020 season3 episode 7 switched to Spanish ?

[MjrbtZ]

Same here.  It’s on the Roku channel, but the original content is from the History channel. It’s season 3 episode 7 of the show called Alone.  I do not speak Spanish.  This is very frustrating.  

[Hawsmith]

Roku channel

History Channel’s: Alone S3 E7 only in Spanish

[ronbaxter]

I'm having the same issue. The issue is on The Roku Channel.  Who resolves content issues on The Roku Channel? Please advise. Thanks. 

[RJR188]

Having the same issue here as well. All language settings are in English. 

[Cwb1951]

How is that possible if all the other episodes are in English ie; episode 6, episode 8????

[ronbaxter]

The issue is on the "ROKU Channel". Who resolves content issues on the "ROKU Channel"? I challenge the Roku Support team to watch Alone Season 3 Episode 7 in English. They obviously haven't tried reproducing this issue themselves. They won't be able to do it.