Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Cookie59
Level 7

LIVE News channels

CBS News Live will not stay on screen, clicks off.  I put on ABC News Live and it is perfect.  Now sure what is going on.  Haven't used ROKU device in a while on this TV but makes no sense when you can get one LIVE TV news station but not another.  

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RokuDanny-R
Roku Employee
Roku Employee

Re: LIVE News channels

@Cookie59

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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