Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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rcarl28
Level 7

Korea Live Tv issue

Having issue opening KTV channel in the Korea Live TV app (both free and premium). Other channels will open. I have reloaded the app, but that didn’t work. Any ideas?

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3 REPLIES 3\
RokuDanny-R
Roku Employee
Roku Employee

Re: Korea Live Tv issue

@rcarl28 

Thanks for the inquiry.

When removing a channel, please make sure to restart your Roku device before adding the channel back again in that specific order. 

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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as1m1l8
Level 7

Re: Korea Live Tv issue - SBS World does not load

I'm experiencing the same issue.  "SBS World", "SBS Plus", "SBS Star" does not load anymore.  Last time it worked was 9/22/2021.  Other channels still load OK.  Can you investigate a fix?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Korea Live Tv issue - SBS World does not load

@as1m1l8

Thanks for the post.

Have you already tried removing the channel, restarting the Roku device, and adding the channel back again to see if the issue is resolved?

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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